Traditionally mobility scooters were only available at a small number of dedicated mobility dealers. These dealers were able to charge a premium as there was little or no local competition. Nowadays, due to the internet, and the large number of people wanting mobility products, more places are selling mobility scooters including traditional mobility dealers, mail order catalogues, and dedicated internet sites and the products are becoming less expensive.
Traditional mobility dealers have expert knowledge gained through years of retail experience, know the market and the main manufacturers, and often sell different mobility scooters from different manufacturers. The prices can be more expensive than mail order catalogue or internet sellers because of the after sales care that the dealer can offer. This can range from picking the scooter up in the event of a puncture, repairing and servicing, to making any necessary adjustments to the seat or tiller height or reach. The dealer may buy back or part exchange the scooter for a new one. For some, this peace of mind is well worth the price. The mobility scooter will also be assembled specifically for the user, and so is ready to ride immediately. The dealer will also be able to help with any teething troubles. The dealer may well also sell other mobility aids that could benefit people who buy a mobility scooter.
Mail order catalogue companies will have little or no experience in comparison to a dedicated mobility dealer. The price difference for the same mobility scooter may be sufficient enough to make you consider buying from a catalogue. It is worthwhile remembering that while the price may well be lower, the mail order catalogue will probably not keep spares or accessories, and may not be able to cope if there is a problem with the scooter. They will not be able to offer servicing or other help, and are unlikely to take the scooter back if you find that it is unsuitable for your needs, or you simply don’t like it.
The internet has provided lower priced goods ranging from books and CDs to holidays. In terms of mobility scooters, the internet sellers may look cheap, but the after sales care may be non-existent. Again, they may not carry spares or accessories, and may not have a large range, or all the manufacturers’ models to choose from. The mobility scooters are often dispatched as they come from the manufacturer still boxed. The buyer will then have to get the scooter out of the box, and assemble it, and attach the batteries, fit he seat, and make any necessary adjustments before the scooter can be used. The potentially low prices of buying a mobility scooter over the internet can sway some people.
Another option is to buy from a mobility dealer with a website. This will allow you to see the whole range of products they stock, and find out which one is for you. You can also compare specifications and different dealers’ prices all without leaving the comfort of your home. Depending on the actual location of the dealer, you may be able to visit the dealer and try out the scooter you like. This can provide you with the security and knowledge of a mobility dealer, with the price benefits of an internet seller.